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Terms & Conditions

Regency Group respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites.

In general, you can visit Regency Group website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous in such a case.

 

At Regency Group, we are committed to providing excellent customer service and outstanding value in our services while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, your products and service preferences, date of special occasions related to people you buy gifts for and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Regency Group. Our Privacy Policy is explained in more detail below:

Regency Group Privacy Guarantee

Regency Group  promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors. Your trust and confidence are our highest priority.

Your Consent

By using our Web site, you consent to the collection, use, and disclosure of information by Regency Group  and to the terms of this privacy policy. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. If we were to make a material change to our privacy policy, we will either post a notice on our Web site or send you an e-mail.
Items and Services offered on the Site by third parties 


There are certain items and services for which third parties request for information before the item/service is listed on the Site. The information provided by the user for such purposes is simultaneously collected by Regency Group and the respective third party.(PLEASE SEE IF THIS IS RELEVANT) This information is utilised by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

Visitor Identification - Usage of "Cookies"

From time to time, information may be placed on your computer to improve this site and  services for you. This information is commonly referred to as a "cookie", which many web sites use. Cookies are pieces of data stored on your computer's hard drive or browser, and not on this site. They typically enable collection of certain information about your computer, including your internet protocol address, your computer's operating system, your browser type and the address of any referring sites.

 

The use of cookies provides benefits to you, such as eliminating the need for you to enter your password frequently during a session, or, where applicable, re-enter items you place in a shopping cart from visit to visit if you do not finish a transaction on an earlier visit. By showing how and when our visitors use this site or, the use of cookies allows Regency Group to continue to improve the sites. We use cookies and/or web beacons (also known as ‘clear gifs’ – small single pixel image files that can be used to recognize a user’s navigation through the site) to tell us how you found our site, which parts of the site you liked the most and the way you accessed the various pages on the site. This information is generally only used in aggregated form and as part of statistics about overall user activity, however if you register for access to certain parts of this site or one of our other sites, we may be able to link the general information about your browsing with your username or email address, or with any information you input onto one of our web forms or other interactive content. We will only link this information to your username or email address for the purpose of understanding how users access the site and for improving the layout and site content.

 

As part of this, Regency Group may use Regency Group Analytics, and set cookies and/or use web beacons for use by this software. The information gathered by the Regency Group Analytics software (including any personal data about you) will be sent to Regency Group where it will be stored and used by Regency Group in accordance with its Privacy Policy.

 

We may also use cookies to recognize you as a return visitor, and structure the content of the site accordingly.If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits. Please understand that if cookies are turned off, you may not be able to view certain parts of this site that may enhance your visit. Some of our business partners whose content is linked to or from this site may also use cookies. However, we have no access to or control over these cookies. This site also makes use of cookies for website traffic analysis and anonymous demographic profiling.

Security

When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to Regency Groupinfo.com. Your credit card information is always stored in encrypted form in a database that is away from our Web site database so it isn't connected to the Internet, and is therefore safe from hackers. Kindly keep a copy of your Proof of Identity, address and credit card at the time of delivery for verification.

Legal Requests. 

We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, UserID history, fraud complaints, and bidding and listing history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property right's owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

 

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.